APPENDIX
- When any problem occurs (General)
- Check the following first:
- When any problem occurs (Power and system function)
- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the unit’s touch panel
- All indicators go out although the unit is turned on (it may seem that the unit is turned off)
- The unit does not function correctly
- The unit turns on by itself
- The TV’s 3D glasses do not work
- HDMI video is not displayed correctly on TV screen
- When the unit is turned off, video and/or audio from an AV device are not output to the TV
- The unit cannot be operated using the remote control
- The TV cannot be operated using the TV’s remote control
- The unit cannot be operated using the TV’s remote control
- Alexa will not operate the unit
- Alexa does not respond when summoned.
- When any problem occurs (Audio)
- No sound
- No sound is coming from the subwoofer
- The volume decreases when the unit is turned on
- No surround effect
- Noise is heard
- When any problem occurs (Bluetooth®)
- The unit cannot be connected to a Bluetooth® device
- No sound can be heard or the sound cuts off intermittently from a Bluetooth® device
- When any problem occurs (Network trouble)
- The network feature does not function
- The unit cannot connect to the Internet via a wireless router (access point)
- Wireless network is not found
- The streaming service cannot be played
- The Sound Bar Controller app does not detect the unit
- Firmware update via the network is failed
- Specifications
- Center unit specifications
- Subwoofer specifications
- Supported HDMI audio and video formats
- Supported digital audio formats
- Information for qualified contractors or dealers
- Mounting the center unit on a wall