The sound is distorted, noisy or choppy

  • The signal may not be coming in clearly, making the connection unstable.
  • Move away from wireless devices such as access points, or appliances that product electromagnetic waves such as microwave ovens.
  • Try placing the connected Bluetooth device as close to this product as you can.
  • Devices with wireless network connectivity may transmit signals that obstruct Bluetooth communications. In this case, turn off the wireless network connectivity feature on your Bluetooth device.