TROUBLESHOOTING
- Check the following first when any problem occurs
- When a problem occurs: Power or overall functionality
- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the sound bar’s controls
- All indicators are off although the power is on (the power appears to be off)
- The sound bar does not function correctly
- The sound bar turns on by itself
- The sound bar cannot be controlled with the remote control
- The sound bar cannot be controlled using the TV’s remote control
- When a problem occurs: Audio
- No sound
- No sound is coming from the subwoofer
- The volume decreases when the sound bar is turned on
- No surround effect
- Noise is heard
- When a problem occurs: Bluetooth®
- The sound bar cannot be connected to a Bluetooth® device
- No sound can be heard or the sound cuts off intermittently from a Bluetooth® device
- When a problem occurs: App
- The app cannot detect the sound bar
- Other actions
- How to minimize standby power consumption
- Precautions for remote control batteries
- How to replace the remote control battery
- How to reset the sound bar
SR-C20A