Power will not turn on

  • There may not be enough battery power left.
  • Charge this product.
  • The battery power of the charging case may have been depleted while charging the earbuds.
  • Turn on the power manually by holding down the function key and the + (plus) key for about one second until the indicator lights up blue. You can also do this by charging the charging case.
  • The product is temporarily not functioning in a stable way.
  • After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again.
  • If this does not solve the problem, initialize (factory reset) the earbuds.