The sound bar cannot be connected to a Bluetooth device

  • Bluetooth is not selected as the input source of the sound bar.
  • Select Bluetooth as the input source.
  • The sound bar is too far away from the Bluetooth device.
  • Move the Bluetooth device closer to the sound bar.
  • A device emitting electromagnetic waves (such as a microwave oven or a wireless device) is located nearby.
  • Do not use the sound bar near devices that emit electromagnetic waves.
  • The Bluetooth device you are using does not support the A2DP profile.
  • Use a Bluetooth device that supports the A2DP profile.
  • The connection profile registered in the Bluetooth device is not functioning correctly.
  • Delete the connection profile in the Bluetooth device, and then connect the Bluetooth device to the sound bar.
  • The passkey for devices such as a Bluetooth adaptor is not “0000”.
  • Use a Bluetooth device with a passkey of “0000”.
  • The sound bar is already connected to another Bluetooth device (when connecting a Bluetooth device for the first time).
  • Terminate the current Bluetooth connection, and then connect to the new device.
  • The sound bar is already connected to two Bluetooth devices (when these devices have been connected to the sound bar before).
  • Disconnect one of the currently connected Bluetooth devices, and then connect to another device.
  • The Bluetooth function of the sound bar is disabled.
  • Enable the Bluetooth function.