3. Troubleshooting

If the firmware update fails, the indicators will flash as illustrated below. Confirm the problem and try updating the firmware again.

3.1. Flashing (red) indicator

ind update fail1 109209 en

3.1.1. The USB flash drive is not connected to the unit correctly.

  1. Terminate the update by touching power (power).

  2. Connect the USB flash drive to the unit correctly.

  3. Try updating the firmware again.

3.1.2. The firmware data file was not properly saved to the USB flash drive.

  1. Terminate the update by touching power (power).

  2. Disconnect the USB flash drive and be sure that the firmware data file has been saved as follows:

    • the file name has not been changed, and

    • the file is stored in the top folder (root folder).

  3. Connect the USB flash drive and try updating the firmware again.

3.1.3. The USB flash drive was disconnected from the unit while firmware was being updated.

  1. Terminate the update by touching power (power).

  2. Connect the USB flash drive to the unit correctly.

  3. Try updating the firmware again.

3.1.4. The USB flash drive is damaged.

  1. Terminate the update by touching power (power).

  2. Save the firmware data file to another USB flash drive and try updating the firmware again.

3.1.5. There is a problem with the firmware data file.

  1. Terminate the update by touching power (power).

  2. Download the firmware data file for your unit from the Yamaha website and save it to the USB flash drive.

  3. Try updating the firmware again.

3.2. Indicators off

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3.2.1. The power cable was unplugged while firmware was being updated.

  1. Plug the power cable into an AC wall outlet.

  2. Be sure that the USB flash drive is correctly connected to the unit.

  3. Touch power (power). The firmware update will resume.

3.2.2. A power failure occurred.

  1. Be sure that the USB flash drive is correctly connected to the unit.

  2. Touch power (power). The firmware update will resume.

Manual Development Group
© 2019 Yamaha Corporation
Published 07/2019
YJ-A0