Troubleshooting

No sound

Incorrect input source (input port) settings for input channels.

Check the input source (input port) selection on the INPUT screen.

The [ON] key on the relevant channel(s) is turned OFF.

Turn it ON.

The fader or volume of the relevant channel(s) if off.

Raise the fader or volume.

Phantom power is not being supplied to the condenser mike.

Turn On +48V Active from the SETUP screen and then turn ON phantom power from the INPUT screen(s).

Mute is ON.

Check mute group assignments and the settings for mute group control.

A gate is exceeded.

Check the settings on the DYN1 screen.

The volume is low.

Incorrect gain setting.

Adjust the gain on the INPUT screen.

Noise gate and/or compressor exceeded.

Check the settings on the DYN1 and/or DYN2 screen.

Sound is distorted

Incorrect gain setting.

Adjust the gain on the INPUT screen.

Input level is too high.

Lower the volume of the input source.

Cannot communicate with PC connected directly to DM3 series

Subnet mask of DM3 series does not match that of the computer.

Make the IP addresses the same via the Static IP mode. If using the DHCP mode, use a router with a DHCP server function and enable the DHCP function on the computer.

The fader does not work.

There is a discrepancy in the movement of motorized faders.

Turn on the console while holding down the Home key on the top panel. Then run calibration of the faders from the MAINTENANCE screen.