No sound

  • Another input source is selected.
  • Select an appropriate input source. For details, see the following:
  • The mute function is activated.
  • Cancel the mute function. For details, see the following:
  • The volume is too low.
  • Turn up the volume. For details, see the following:
  • The power cord of the unit is not connected properly.
  • Make sure that the power cord of the unit is connected to an AC wall outlet securely. For details, see the following:
  • Input jacks on a playback device are connected.
  • Connect the input jack on the unit and the output jack on the playback device.
  • Signals that the unit cannot play back are being input.
  • Change the digital audio output setting on the playback device to PCM, Dolby Digital or DTS.
  • The unit is configured so that HDMI audio input signals are output from the TV.
  • Configure the unit so that HDMI audio input signals are output from the unit. For details, see the following:
  • The HDMI control function is disabled.
  • When connecting a TV that supports ARC (Audio Return Channel) to the unit using an HDMI cable only, enable the HDMI control function.
  • To output audio signals from the unit with the HDMI control function disabled, connect the TV’s audio output jack to the unit’s TV input jack (optical digital) via the optical digital audio cable.
  • For details, see the following:
  • Sound from an HDMI control-enabled TV is set for output from the TV’s built-in speakers.
  • Use the TV’s HDMI settings to set audio output to any option other than the TV’s built-in speakers.
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