No surround effect

  • Stereo playback is selected.
  • Select surround playback or 3D surround playback. For details, see the following:
  • The volume is too low.
  • Turn up the volume. For details, see the following:
  • The TV or AV device is set to output 2-channel audio (such as PCM) only.
  • Change the digital audio output setting on the TV or AV device to multi-channel linear PCM or bitstream.
  • Sound is also heard from the TV built-in speakers.
  • Set the TV volume to minimum.
  • The listening position is too close to the unit.
  • The listening position should be at some distance from the unit.
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