The internal microcomputer is frozen, due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage.
Hold down z (power) on the front panel for more than 15 seconds to reboot the unit. If the problem persists, disconnect the power cable from the AC wall outlet and plug it again.
The volume operation on the front panel is disabled.
Set “Volume Knob Lock” in the “Front Display” menu to “Off”. For details, see the following: