A Bluetooth® connection cannot be established

  • The wireless antennas on the rear panel of the unit does not stand upright.
  • Stand the wireless antennas upright for connecting to a Bluetooth device wirelessly.
  • The Bluetooth function of the unit is disabled.
  • Enable the Bluetooth function. For details, see the following:
  • The Bluetooth function of a Bluetooth device is turned off.
  • Turn on the Bluetooth function of a Bluetooth device.
  • Another Bluetooth device is already connected to the unit.
  • Terminate the current Bluetooth connection and then establish a new connection. For details, see the following:
  • The unit and the Bluetooth device are too far apart.
  • Move the Bluetooth device closer to the unit.
  • There is a device (such as microwave oven and wireless LAN) that outputs signals in the 2.4 GHz frequency band nearby.
  • Move the unit and the Bluetooth device away from those devices. If your wireless router supports 5 GHz band, establish a new connection in 5 GHz band.
  • The Bluetooth device does not support A2DP.
  • Use a Bluetooth device that supports A2DP.
  • The connection information registered on the Bluetooth device is not working for some reason.
  • Delete the connection information on the Bluetooth device, and then establish a connection between the Bluetooth device and the unit again. For details, see the following: