The unit cannot be controlled using the remote control

  • The unit is out of the operating range.
  • Use the remote control within the operating range. For details, see the following:
  • The batteries are weak.
  • Replace with new batteries.
  • The unit’s remote control sensor is exposed to direct sunlight or strong lighting.
  • Adjust the lighting angle, or reposition the unit.
  • The remote control sensor on the unit is turned off.
  • Turn on the remote control sensor on the unit. For details, see the following:
  • The remote control IDs of the unit and the remote control are not identical.
  • Change the remote control ID of the unit or the remote control. For details, see the following:
  • The remote control is set to another zone operation mode.
  • Set the remote control to the target zone operation mode. For details, see the following: