- TROUBLESHOOTING
- When any problem appears
- Audio trouble
No sound from the TV when HDMI Control is used
- The TV is set to output audio from the TV speakers.
- Change the audio output setting on your TV so that the TV audio is output from the speakers connected to the unit.
- A TV that does not support ARC is connected to the unit only with an HDMI cable.
- Use a digital optical cable to make an audio connection. For details, see the following:
- If the TV is connected to the unit with an audio cable, the TV audio input setting does not match the actual connection.
- Use “TV Audio Input” in the “Setup” menu to select the correct audio input jack. For details, see the following:
- If you are trying to use ARC, ARC is disabled on the unit or TV.
- Set “ARC” in the “Setup” menu to “On”, and enable ARC on the TV. For details, see the following: