No sound is coming from a specific speaker
- The playback source does not contain a signal for the channel.
- To check it, display information about the current audio signal on the TV. For details, see the following:
- The currently selected sound program/decoder does not use the speaker.
- To check it, use “Test Tone” in the “Setup” menu. For details, see the following:
- Audio output of the speaker is disabled.
- Perform YPAO or use “Configuration” in the “Setup” menu to change the speaker settings. For details, see the following:
- “Optimizing the speaker settings automatically (YPAO)”
- “Setting the use of a subwoofer”
- “Setting the size of the front speakers”
- “Setting the use of a center speaker and its size”
- “Setting the use of surround speakers and their size”
- “Setting the use of surround back speakers and their size”
- “Setting the use of presence speakers and their size”
- The volume of the speaker is set too low.
- Perform YPAO or use “Level” in the “Setup” menu to adjust the speaker volume. For details, see the following:
- The speaker cable connecting the unit and the speaker is defective.
- Check the unit’s SPEAKERS terminals and the speaker’s terminals. If there is no problem with the connection, replace a breaking speaker cable with another speaker cable.
- The speaker is malfunctioning.
- To check it, replace with another speaker. If the problem persists with using another speaker, the unit may be malfunctioning.
Related links
- No sound
- The volume cannot be increased
- No sound is coming from the subwoofer
- No sound from the playback device connected to the unit with HDMI
- No sound from the playback device when HDMI Control is used
- No sound from the TV when HDMI Control is used
- Only the front speakers work on multichannel audio
- Noise/hum is heard
- The sound is distorted