Resetting and initializing the product

Follow the steps below to reset (restart) or reinitialize this product.

[Search tag] #Q04 Reset

Resetting

This resets (restarts) the earphones. The information for devices registered (paired) will still be retained.

  1. Place the earphones (L, R) in the charging case.
  1. After at least 10 seconds, remove the earphone (R) from the charging case.
  1. Next, remove the earphone (L) from the charging case.

Initializing

This will restore all of the earphone settings to their factory defaults. The information for devices registered (paired) will be deleted.

  1. Place the earphones (L, R) in the charging case.
  • The indicators light up red (when charging is completed, the indicators will turn off).
  1. Hold down the function key on both earphones (L, R) for about seven seconds until their indicators flash purple.
  • After the indicators flash purple twice, they will light up red again.
  1. Remove the earphone (R) from the charging case.
  • Make sure that the indicator lights up as shown below.
  • Next, perform step 4 within eight seconds.
  1. Remove the earphone (L) from the charging case.
  • After making sure that its indicator lights up purple for one second, follow the steps below.
  • If the indicator does not light up purple for one second, you might need to take the earphone (L) out sooner. If this happens, try again from step 1.
  1. Place the earphones (L, R) in the charging case.
  • The earphones are now initialized.
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