TROUBLESHOOTING
- When any problem appears
- If trouble occurs, first check the following:
- Power, system, or remote control trouble
- The power does not turn on
- The power does not turn on in synchronization with the TV
- The power does not turn off
- The power turns off (standby mode) immediately
- The unit enters standby mode automatically
- The unit is not reacting
- The unit cannot be controlled using the remote control
- Cannot select the desired input source even if “INPUT” is pressed
- The device connected to the unit via HDMI cannot be controlled using the RED/GREEN/YELLOW/BLUE keys of the remote control
- The front display is turned off
- Audio trouble
- No sound
- The volume cannot be increased
- No sound is coming from a specific speaker
- No sound is coming from the subwoofer
- No sound from the playback device connected to the unit with HDMI
- No sound from the playback device when HDMI Control is used
- No sound from the TV when HDMI Control is used
- Any other device's audio is played back when you switch the input source of the unit to “TV”
- Only the front speakers work on multichannel audio
- Noise/hum is heard
- The sound is distorted
- Video trouble
- No video
- No video from the playback device connected to the unit with HDMI
- No image (contents required the HDCP 1.4/2.3 - compatible HDMI device) from the playback device
- The “Option” menu or “Setup” menu is not displayed on the TV
- FM/AM radio trouble
- FM radio reception is weak or noisy
- AM radio reception is weak or noisy
- Radio stations cannot be selected automatically
- AM radio stations cannot be registered as presets
- Radio stations cannot be selected by pressing PRESET
- DAB radio trouble
- No DAB radio reception
- No DAB radio reception even after performing an initial scan
- DAB radio reception is weak or noisy
- DAB information is not available or is inaccurate
- No DAB radio sound
- USB trouble
- The unit does not detect the USB flash drive
- Folders and files in the USB flash drive cannot be viewed.
- The registered content in the USB flash drive cannot be recalled by pressing PRESET
- The unit does not perform continuous playback on files of USB flash drive
- Network trouble
- The network feature does not function
- The unit cannot connect to the Internet via a wireless router (access point)
- Wireless network is not found
- The unit does not detect the media server (PC/NAS)
- The files in the media server (PC/NAS) cannot be viewed or played back
- The registered content in the media server (PC/NAS) cannot be recalled by pressing PRESET
- The Internet radio cannot be played
- The iPhone does not recognize the unit when using AirPlay
- Unable to play back music with AirPlay
- The application for mobile devices does not detect the unit
- Firmware update via the network is failed
- Bluetooth® trouble
- A Bluetooth® connection cannot be established
- No sound is produced, or the sound is interrupted during playback with Bluetooth® connection
- Error indications on the front display
- Error indications on the front display
RX-A2A