No sound from the TV when HDMI Control is used

  • The TV is set to output audio from the TV speakers.
  • Change the audio output setting on your TV so that the TV audio is output from the speakers connected to the unit.
  • A TV that does not support eARC/ARC is connected to the unit only with an HDMI cable.
  • Use a digital optical cable to make an audio connection. For details, see the following:
  • If the TV is connected to the unit with an audio cable, the TV audio input setting does not match the actual connection.
  • Use “TV Audio Input” in the “Setup” menu to select the correct audio input jack. For details, see the following:
  • If you are trying to use eARC/ARC, eARC/ARC function is disabled on the unit or TV.
  • Set “ARC” in the “Setup” menu to “On”, and enable eARC/ARC function on the TV. For details, see the following:
  • If you are trying to use eARC/ARC, the HDMI cable is not connected to the eARC/ARC-compatible HDMI jack on the TV.
  • Connect the HDMI cable to the eARC/ARC-compatible HDMI jack (HDMI jack marked “ARC”) on the TV. Some HDMI jacks on the TV are not compatible with eARC/ARC. For details, refer to the instruction manual for the TV.