The unit does not function correctly
- The internal microcomputer is frozen due to an external electric shock (such as lightning or excessive static electricity) or to a drop in the power supply voltage.
- Unplug the power cord from the AC wall outlet and plug it again.
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- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the unit’s touch panel
- All indicators go out although the unit is turned on (it may seem that the unit is turned off)
- The unit turns on by itself
- The TV’s 3D glasses do not work
- HDMI video is not displayed correctly on TV screen
- When the unit is turned off, video and/or audio from an AV device are not output to the TV
- The unit cannot be operated using the remote control
- The TV cannot be operated using the TV’s remote control
- The unit cannot be operated using the TV’s remote control
- Alexa will not operate the unit
- Alexa does not respond when summoned.