Alexa will not operate the unit
- Alexa is not properly configured.
- Use the Sound Bar Controller app to configure Alexa. For details, see the following:
- The unit is not connected to a network.
- Connect the unit to a network. For details, see the following:
Related links
- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the unit’s touch panel
- All indicators go out although the unit is turned on (it may seem that the unit is turned off)
- The unit does not function correctly
- The unit turns on by itself
- The TV’s 3D glasses do not work
- HDMI video is not displayed correctly on TV screen
- When the unit is turned off, video and/or audio from an AV device are not output to the TV
- The unit cannot be operated using the remote control
- The TV cannot be operated using the TV’s remote control
- The unit cannot be operated using the TV’s remote control
- Alexa does not respond when summoned.