The unit cannot be operated using the TV’s remote control
- The HDMI control function is incorrect.
- Confirm the settings are properly configured as follows.
- The HDMI control function of the unit is enabled.
- The HDMI control function is enabled on the TV.
- Set audio output to any option other than TV.
- If the unit cannot be operated with the TV's remote control, even after the settings have been applied correctly:
- Turn off the unit and the TV, and then turn them back on again.
- Disconnect the power cord of the unit and external devices connected to the unit via HDMI cable. Plug them in again after about 30 seconds.
- The TV does not support the unit’s functions.
- Even if your TV supports the HDMI control function, some functions may not be available. For details, see documentation supplied with your TV.
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- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the unit’s touch panel
- All indicators go out although the unit is turned on (it may seem that the unit is turned off)
- The unit does not function correctly
- The unit turns on by itself
- The TV’s 3D glasses do not work
- HDMI video is not displayed correctly on TV screen
- When the unit is turned off, video and/or audio from an AV device are not output to the TV
- The unit cannot be operated using the remote control
- The TV cannot be operated using the TV’s remote control
- Alexa will not operate the unit
- Alexa does not respond when summoned.