Audio-related and other issues

Your computer (Windows PC/Mac) does not recognize this product

  • Have you installed the driver?
  • You must install the Yamaha Steinberg USB Driver if you wish to connect this product to a computer (Windows PC/Mac).

No sound is heard

  • Are you using the appropriate settings for the [STREAMING ON/OFF] switch?
  • Are any external devices (such as a mic) or powered monitor speakers connected correctly?
  • Are the connecting cables shorted out or otherwise disconnected?
  • Have you turned on the power of any connected electronic instruments or powered monitor speakers?
  • Are the [GAIN] knob, the faders, the [MONITOR] knob and the [MONITOR PHONES] [H] knob adjusted appropriately?
  • Is the [LINE/USB] selector switch set correctly?
  • Is the [GAIN HIGH/LOW] selector switch set correctly?
    • Set the switch to [HIGH]. If the volume from the sound source is too low, you may not be able to hear the sound when this switch is set to [LOW].
  • Is the [MIX MINUS] switch turned on?
  • If you are using Internet livestreaming software, have you adjusted the volume in the software?

Sound is distorted or noisy

  • Is the channel [SIG/PEAK] LED lit up red?
    • Try lowering the [GAIN] knob and turning the [PAD] switch on.
  • Are the [OVER] indicators (red) on the [STREAMING OUT] LED level meters lit up?
    • Adjust the fader for each channel. [OVER] does not go dark on the [STREAMING OUT] LED level meters, even though the volume is turned down on the [MONITOR] and [MONITOR PHONES] [H] knobs.
  • Are the levels set too high on the devices connected to this product?
    • Lower the volume of the connected devices.
  • Is the [LINE/USB] selector switch set correctly?
  • Is the [GAIN HIGH/LOW] selector switch set correctly?
    • Set the switch to [LOW]. If the volume from the sound source is too high, the sound may distort when the switch is set to [HIGH].

Making the vocals or speech sound clearer

  • Set the [COMP EQ] button to on (the button lights up orange).
    • A parameter that’s appropriate for Internet livestreaming is already set for this button by factory default, which keeps down unnecessary noise in the low end and helps smooth out differences in the input levels.

Reverb is not applied

  • Is the FX effect type for channel 1 set to REVERB?

The [VOICE CHANGER] button, [AMP SIM] button, channel 2 fader, [CH1 PRESET] button, [PITCH] knob and [FORMANT] knob are unresponsive

  • STEREO PAIR () may be on. Turn STEREO PAIR off as necessary.